If a job is worth doing, it’s worth doing right

Customer serviceWhatever happened to the customer is always right?

In the last week or two I’ve had a discrepancy with two major food retailers.

One of them was relied upon to deliver my weekly shopping, they missed a whole bag which amounted to around £7 worth of food- numerous calls were made and I was told someone would call back, the food would be redelivered… they didn’t and it wasn’t.

Continue reading “If a job is worth doing, it’s worth doing right”